Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. The definitions apply regardless of whether they appear in singular or in plural.

Definitions

For these Terms and Conditions:

Account means a unique account created for You to access our Service.

Company (referred to as "the Company", "We", "Us", or "Our") refers to:
Boost Local Marketing LLC
227 Pebble Brook Dr
Charlestown, Indiana 47111

Country refers to Indiana, United States.

Device means any device that can access the Service (computer, cellphone, tablet, etc.).

Feedback means suggestions or recommendations submitted by You to improve our Service.

Goods refers to any physical or digital products offered for sale.

Orders means requests by You to purchase Goods or Services from Us.

Promotions refers to contests or promotional activities offered through the Service.

Service refers to the Website and any connected systems operated by the Company.

Third-Party Social Media Service refers to any third-party services or content integrated with the Service.

Website refers to the Company’s main business website at:
https://boostlocalmarketing.com

Hosted Policy Domain refers to the policy hosting environment located at:
https://boostlocalmarketing.clientpolicies.com
This hosting domain is used solely for displaying compliance documents and does not change the identity of the Company.

You means the individual or legal entity accessing or using the Service.

Acknowledgment

These Terms & Conditions form a legally binding agreement between You and the Company.
By accessing or using the Service, You confirm:

You are at least 18 years old.

You agree to these Terms.

You agree to our Privacy Policy.

If You do not agree, You may not use the Service.

SMS Messaging Disclosure

Boost Local Marketing LLC may send SMS/text messages for:

appointment confirmations

account updates

customer support

marketing communications

review requests

missed call text-back notifications

opt-in and opt-out confirmations

Opt-Out Instructions

You can cancel SMS communications at any time by replying STOP.
You will receive a final confirmation message and then no further SMS messages will be sent.

Help Instructions

Reply HELP for customer support.

Carrier & Billing Notice

Carriers are not liable for delayed or undelivered messages.

Message & data rates may apply.

Contact your wireless provider for details on your plan.

Privacy

For privacy inquiries, please review our Privacy Policy at:
https://boostlocalmarketing.clientpolicies.com/privacy-policy

Placing Orders

By placing an Order, You confirm You are legally authorized to enter contract agreements.

You may be required to provide:

Your name

Email address

Phone number

Billing/shipping information

Payment details

You confirm all information provided is accurate and that You are authorized to use the provided payment method.

Order Cancellation by the Company

We may refuse or cancel Orders for reasons including:

product or service unavailability

errors in pricing or descriptions

suspected fraud or unauthorized activity

Your Cancellation Rights

You may return eligible Goods according to our Return Policy.
Goods must:

be in original condition

include all packaging, instructions, and materials

Refunds are issued within 14 days of the returned item being received.

Non-Returnable Goods

custom or personalized items

items not suitable for return for hygiene reasons

digital content already accessed or delivered with consent

Service Subscription Billing (Software & SaaS)

(This section is newly added for your SaaS products like MCTB, Review Requests, AI Receptionist, etc.)

For digital services sold on a subscription basis:

All subscription fees are non-refundable once the service is delivered or activated.

By starting a subscription, You authorize recurring automatic billing to the payment method on file.

You may cancel future billing at any time; however, previously paid fees are not refundable.

Availability, Errors & Inaccuracies

We regularly update our offerings. We do not guarantee that:

all information is accurate

services are uninterrupted

content is free of errors

We reserve the right to correct errors at any time.

Payments

Payment may be made by credit card, debit card, ACH, or approved online processors.
If authorization fails, We are not responsible for delays or non-delivery.

Promotions

Promotions may be governed by separate rules.
If Promotion rules conflict with these Terms, the Promotion rules apply.

User Accounts

You must provide accurate information and safeguard your password.
You agree not to:

impersonate others

use unauthorized usernames

share your login credentials

We may terminate accounts that violate these terms.

Intellectual Property

All content, features, and functionality (excluding user-submitted content) are owned by Boost Local Marketing LLC or its licensors.

Feedback License

Any Feedback You provide becomes the property of the Company and may be used without restriction.

Links to Third-Party Websites

We are not responsible for the content or policies of third-party websites linked through the Service.

Termination

We may suspend or terminate your Account for:

violating these Terms

illegal or unauthorized activity

non-payment

Your right to use the Service ends immediately upon termination.

Limitation of Liability

Our maximum liability is the amount You paid for the Service or $100, whichever is greater.

We are not liable for indirect, incidental, or consequential damages, including:

loss of profits

lost data

business interruption

Some jurisdictions do not allow these limitations; in those cases, limitations apply to the fullest extent permitted by law.

“AS IS” Disclaimer

The Service is provided without warranties of any kind, including:

merchantability

fitness for a particular purpose

non-infringement

uninterrupted functionality

Use of the Service is at Your own risk.

Governing Law

These Terms are governed by the laws of the State of Indiana.

Dispute Resolution

You agree to attempt informal resolution by contacting Us before initiating any formal dispute process.

Severability

If any part of these Terms is deemed invalid, the remaining sections remain in full effect.

Changes to Terms

We may update or modify these Terms at any time.
By continuing to use the Service, You agree to the updated Terms.

Contact Us

If You have questions about these Terms & Conditions, contact us at:

[email protected]