Last updated: 12/1/2025

This Privacy Policy describes how Boost Local Marketing LLC (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects personal information when You access our website, services, and software platforms. By using the Service, You agree to the terms of this Privacy Policy.

1. Definitions

Company refers to:
Boost Local Marketing LLC
227 Pebble Brook Dr
Charlestown, Indiana 47111

Service refers to the Website and any connected software systems operated by the Company.

Website refers to:
https://boostlocalmarketing.com

Hosted Policy Domain refers to:
https://boostlocalmarketing.clientpolicies.com
This domain is used exclusively for publishing compliance documents and does not change the identity of the Company.

You means the individual or legal entity accessing or using the Service.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Includes but is not limited to:

Name

Email address

Phone number

Business information

Payment information (processed securely through third-party processors)

Messages exchanged through webchat widgets or SMS features

Appointment details

B. Automatically Collected Information

When You access the Website or Service, We may collect:

IP address

Browser type

Device type

Cookies and tracking technologies

Usage data

Referring URLs

Time spent on pages

C. Client Customer Data (for SaaS features)

If You use the Company’s software (MCTB, webchat, review request tools, AI receptionist, etc.), We may process:

Caller ID

SMS logs

Call routing details

Review request history

Submitted form data

Customer messages

User activity within the platform

This data is processed on Your behalf as part of providing the Service.

3. How We Use Your Information

We use collected information for:

Providing and maintaining the Service

Processing payments

Sending SMS/text communications (appointment reminders, marketing messages, support replies, etc.)

Creating and managing user accounts

Improving website performance and features

Protecting against fraud or unauthorized activity

Compliance with legal obligations

We DO NOT sell personal information to third parties.

4. SMS/Text Message Compliance

When You provide a phone number, You consent to receive SMS messages for:

Account updates

Appointment reminders

Marketing communications

Review requests

Webchat responses

Customer support

Missed call text-back notifications

You may opt out at any time by replying STOP.
Reply HELP for assistance.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

5. Cookies & Tracking Technologies

We may use cookies, tags, pixels, or analytics tools such as:

Google Analytics

Facebook/Meta Pixel

Tracking cookies for remarketing

Session cookies for authentication

You can disable cookies in your browser settings, but some features may not function correctly.

6. Payment Processing

We do not store full credit card numbers.
All payments are processed by secure third-party processors such as:

Stripe

PayPal

Authorize.net

These processors handle your financial data in accordance with PCI-DSS standards.

7. Data Sharing

We may share information with:

Third-party vendors who assist with service delivery

SMS carriers and communication partners

Payment processors

Compliance and fraud-prevention services

Contractors providing technical support

We do not sell personal information.

We do not share data with unauthorized third parties.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill service obligations

Meet legal requirements

Resolve disputes

Maintain internal records

Your data may be deleted upon request where legally permissible.

9. Data Security

We take reasonable measures to protect your information, including:

Encryption

Access controls

Secure servers

Session timeout protections

However, no online transmission is 100% secure.
You use the Service at your own risk.

10. Children’s Privacy

The Service is not intended for individuals under 18.
We do not knowingly collect information from minors.

11. Your Privacy Rights

Depending on your location, you may have rights to:

Access your data

Correct inaccurate data

Request deletion

Withdraw consent

Export your data

Requests can be made via:
[email protected]

12. Third-Party Websites

We are not responsible for the privacy practices of websites linked to or from the Service.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
By continuing to use the Service, You agree to the updated policy.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, contact us:

📧 [email protected]